# Faxify — Full Reference Last updated: 2026-10-12 > Faxify is an online fax service for the United States and Canada that lets individuals and businesses send and receive faxes from iPhone, iPad, Mac, Android, and the web — with a built-in document scanner, cover-page signatures, dedicated fax numbers on Standard, Professional, and Elite monthly plans plus all annual plans, a public API, and an MCP server for AI assistants like ChatGPT, Claude, and Cursor. The free tier provides 5 pages per month with no credit card required. This document is a long-form companion to https://www.faxify.com/llms.txt. It inlines the answers, feature explanations, pricing details, and full Q&A content directly so an AI assistant can ground responses without crawling individual pages. All facts here are sourced from Faxify's live website, FAQ page, and support reference content as of the document date. --- ## About Faxify ### Who we are Faxify is published by Const Agility, LLC, a software company based in Texas, USA. The company focuses on one job: helping people and businesses send and receive faxes without a physical fax machine or a dedicated phone line. You can use the mobile apps, the browser app, and, if it fits your workflow, optional tools such as Faxify MCP for advanced integrations. Const Agility, LLC was founded in November 2021 and released Faxify in January 2023. The Faxify outbound sending capability (v1.0) launched in January 2023, and the inbound receiving capability (v2.0) launched in August 2023. The company ships ongoing updates based on customer feedback and how the service runs in production. ### What Faxify does You can send faxes from files or scans, track delivery status, and, on eligible plans, receive faxes with your own number. Start with free monthly pages if you only fax occasionally, or choose a subscription when you need more. A dedicated fax number (required to receive faxes) is included with every annual plan and with the Standard, Professional and Elite monthly plans; the free tier and the legacy Basic monthly plan are send-only. ### Where Faxify operates Faxify supports faxing within the United States and Canada only. It does not route faxes to other countries. Development and day-to-day operations are based in the United States. ### Security and privacy posture Faxify protects data in transit with industry-standard encryption (256-bit SSL). The service targets 99.9% uptime. For details on data handling, see the privacy policy at https://www.faxify.com/privacy.html and the security-related FAQ entries below. --- ## Pricing The pricing depends on subscription tier, billing cycle (monthly or annual), monthly page-count limit, page quality, and whether receiving and a dedicated fax number are included. ### Free tier - 5 pages per month, no subscription or credit card required. - Short ads in the iOS and Android apps; the web app has no ads. - Send only. ### Standard Plans - Monthly: $7.99/month — send 250 pages/month, standard page quality, send + receive, dedicated fax number. - Annual: $69.99/year — send 250 pages/month, standard page quality, send + receive, dedicated fax number. ### Professional Plans - Monthly: $9.99/month — send 750 pages/month, fine page quality, send + receive, dedicated fax number. - Annual: $89.99/year — send 750 pages/month, fine page quality, send + receive, dedicated fax number. ### Elite Plans - Monthly: $14.99/month — send 2,000 pages/month, superfine page quality, send + receive, dedicated fax number. - Annual: $129.99/year — send 2,000 pages/month, superfine page quality, send + receive, dedicated fax number. ### Basic (legacy — closed to new sign-ups since 2026-09-09; existing subscribers keep renewing at $4.99/month or $39.99/year) - Monthly: $4.99/month — send 100 pages/month, standard page quality, send only. - Annual: $39.99/year — send 100 pages/month, standard page quality, send + receive, dedicated fax number. ### Plan-structure rules to know - A dedicated fax number (required to receive faxes) is included with every annual plan and with the Standard, Professional and Elite monthly plans; the free tier and the legacy Basic monthly plan are send-only. - The lineup sold today is Standard, Professional and Elite (each available monthly or annual) plus the one-time Fax Pass; entry pricing is $7.99/month or $69.99/year (~$5.83/month). Basic is no longer sold; new customers start at Standard. - Tier separation (Standard / Professional / Elite) is by monthly page count and transmission quality. - Subscriptions purchased through Apple App Store or Google Play are managed in those platforms. - Faxify sells one-time Fax Passes: $2.99 for a single fax of up to 25 pages, $4.99 for a single fax of up to 100 pages. A pass never expires, is spent only on successful delivery, and covers one fax — unused pages are not carried over. Passes are bought in the Faxify web app or the mobile apps; no subscription is required. --- ## Not offered Faxify does not offer the following. Each line names the honest alternative. - Email-to-fax — planned, not available; send from the iOS/Android apps, app.faxify.com, or Faxify MCP. - Scheduled or recurring sends — there is no built-in scheduler and no MCP tool schedules a send; drive timing from your own agent or cron job, or prepare a Draft and send it manually when ready. - Fax numbers or destinations outside the United States and Canada — Faxify only routes to US and Canadian numbers and only issues US and Canadian numbers. - Toll-free fax numbers — Faxify assigns local US or Canadian numbers; porting an existing toll-free number in is possible (email hello@faxify.com) but takes longer than a local-number port. - Multi-user or team accounts — Faxify accounts are single-user (one login per account); a team that needs separate logins on a shared fax line needs a multi-user service. - A Business Associate Agreement or a HIPAA tier — Faxify is not HIPAA compliant and does not sign BAAs on any plan; do not send PHI through Faxify. If your workflow involves PHI, use a vendor that will sign a BAA with you. --- ## Features in depth ### Faxify MCP Server Connect Faxify to ChatGPT, Claude, Cursor, and other tools via the Model Context Protocol. Send, receive, and search faxes from the AI workflows you already use. Useful for developers and power users. ### Dedicated Fax Number Get your own number for inbound faxes in the app, so others can fax you without using a personal line. A dedicated fax number (required to receive faxes) is included with every annual plan and with the Standard, Professional and Elite monthly plans; the free tier and the legacy Basic monthly plan are send-only. Numbers are issued for the United States and Canada. ### Professional Faxes Send with a cover page from your dedicated number for a polished, business-ready look. Delivery feedback options apply when you send from that number. ### Send a Fax Online Free Free for occasional senders — send 5 pages every month without a trial subscription. In the mobile apps, free sending includes short ads; the web app has no ads. ### Simple, Secure & Fast Straightforward screens, quick sending, and 256-bit SSL encryption to help keep documents private in transit. ### Real Customer Support Phone, email, or SMS contact when you need to speak with someone. Emma, Faxify's support assistant, is also available around the clock for common questions. ### Multiple Formats Send PDFs, images (JPEG, PNG, TIFF, SVG, WebP), and Microsoft Office files (DOC, DOCX, PPT, PPTX, XLS, XLSX). Faxify converts them to fax-optimal format. ### Faxes Anywhere Send and receive from home, the office, or on the go. Wi-Fi or mobile data is enough to fax. ### Built-in Document Scanner Capture paper documents with the phone camera and turn them into a fax. Add pages by scanning, photo, or upload from the device library or cloud storage. ### Real-time Delivery Tracking Open Sent in the app to see progress and a final status. Faxify reports "delivered" only when the fax reaches the recipient — not merely when the file reaches Faxify's servers (some other apps label that as "sent"). Received faxes are listed in the same place. ### Cross-platform Continuity Single account across iOS, iPadOS, macOS, Android, and Web. Faxes, history, and subscription sync everywhere. --- ## Why choose Faxify - **No equipment required** — Send and receive faxes directly from a smartphone, tablet, or computer. No fax machine, phone line, or additional hardware needed. - **Secure and reliable** — 256-bit SSL encryption protects documents in transit, and the service targets 99.9% uptime. - **Real customer support** — Phone, email, or SMS when you need to speak with someone. Emma, the support assistant, answers common questions around the clock. - **Easy integration** — Integrates with existing workflows. Upload documents from cloud storage, email attachments, or take photos directly. --- ## Faxify MCP and AI Integration Faxify MCP uses the Model Context Protocol so AI tools like ChatGPT, Claude, and Cursor can talk to Faxify. Capabilities include: - Send and receive faxes by natural-language instruction (e.g., "Fax this PDF to 555-123-4567"). - Search drafts and history. - Automate repeat jobs such as invoices, contracts, or reports. - Manage account settings when the integration setup allows it. - Tie faxes into CRM or document systems. - Trigger sends from back-office automation or RPA tools. - Build assistants and recurring or automated sends driven by your own agent or cron job (Faxify has no built-in scheduler) on top of MCP. Connections use the same 256-bit SSL approach as the main app, with user checks before actions run. Standard security practice still applies for API keys, AI accounts, and sensitive documents. Day-to-day manual faxing remains in the mobile or web app. MCP is for automation and AI workflows where you want a recurring or scripted experience. Product overview: https://mcp.faxify.com Setup, auth examples, and code: https://github.com/Faxify/mcp-client --- ## Frequently Asked Questions ### Why do fax transmissions sometimes fail? A fax can fail for many reasons. Common causes include: - A bad or busy connection to the recipient. - Wrong or incomplete fax number. - Recipient line busy, not answering, or dropping the call. - Line noise or mismatch between fax systems. - Oversized files or formats Faxify cannot send reliably. - On physical fax machines: paper jams or full memory. Faxify only sends to numbers in the United States and Canada. Check the number, wait 15-60 minutes or try again in the evening when fax traffic is often lower, and use the in-app Scanner for paper originals. Online fax can be more reliable than a traditional machine when the network is congested. ### What should I do if the fax won't go through (busy line, no answer, or dropped call)? Wait and resend after about 15 minutes or an hour, or try again in the evening when lines are often less busy. If it keeps failing, ask the recipient to check their fax machine or number. ### Does Faxify work on newer Macs? Yes. Open the App Store on your Mac, search for Faxify, install it, and open it like any other Mac app. ### What should I do if I cannot add documents to a fax? Some PDF or image files may not attach. For paper pages, use the in-app Scanner — it usually works best. For files on a device, convert them to a standard PDF or image with another app if needed, then add them again in Faxify. ### Can I send a fax without an auto-renewing subscription? Faxify sells one-time Fax Passes: $2.99 for a single fax of up to 25 pages, $4.99 for a single fax of up to 100 pages. A pass never expires, is spent only on successful delivery, and covers one fax — unused pages are not carried over. Passes are bought in the Faxify web app or the mobile apps; no subscription is required. You can also send up to 5 pages per month on the free tier (short ads in the iOS and Android apps; the web app has no ads) without subscribing. If you prefer a subscription for a short time, subscribe to a paid plan, send your fax, then turn off auto-renew using the Apple or Google steps below. ### How do I cancel my subscription on an iPhone, iPad, or Mac? Apple manages App Store subscriptions. Follow Apple's guide: https://support.apple.com/en-us/HT202039 ### How do I request a refund for an Apple subscription? Apple handles refunds. See: https://support.apple.com/en-us/HT204084 ### How do I manage my subscription on Android? Google manages Play Store subscriptions. See: https://support.google.com/googleplay/answer/7018481 ### Why would I want a dedicated fax number? A dedicated number lets you: - Receive inbound faxes on your own number. - Get clearer send feedback when your plan supports it. - Use one consistent, professional number for clients. - Publish that number on a card or website, often with a local area code when available. ### When are my faxes removed from Faxify storage? When you delete a fax from Sent in the app. Otherwise, about one month after you are on the free tier or go back to free when a paid subscription ends or is canceled. ### How do I delete all drafts and faxes? In the app, open Settings, use Report an Issue, and ask the team to delete all drafts and faxes. The account and billing history stay on file. ### Are there videos that explain Faxify? Yes. Visit the YouTube channel: https://www.youtube.com/@faxify_app ### What is Faxify and how does it work? Faxify is online fax for the United States and Canada. Send and receive from iPhone, iPad, Mac, Android, a browser at https://app.faxify.com, or optionally from AI tools using Faxify MCP. No fax machine or phone line required — only the internet. Attach PDFs, scans, or photos; upgrade to a paid plan for more pages or a dedicated number on eligible plans. ### Can I use Faxify on iOS and Android? Yes. Download from the App Store or Google Play, use https://app.faxify.com in a browser, or connect supported AI tools through Faxify MCP at https://mcp.faxify.com. ### What is Faxify MCP and how does it work? Faxify MCP uses the Model Context Protocol so tools like ChatGPT, Claude, and Cursor can talk to Faxify. Send and receive faxes, search drafts and history, automate repeat jobs (such as invoices or forms), and manage account settings when your setup allows it. Overview: https://mcp.faxify.com Technical setup: https://github.com/Faxify/mcp-client ### Can I send faxes internationally with Faxify? No. Faxify only supports fax numbers in the United States and Canada. Other countries are not supported. ### How secure is faxing with Faxify? Faxify uses 256-bit SSL to encrypt data between the device and the service. Protect the account with a strong password and device security, especially for sensitive legal, financial, or business documents. ### How can I try Faxify for free? Send up to 5 pages per month on the free tier (with short ads in the mobile apps). No credit card is required. See https://www.faxify.com/en/pricing for current plans. ### What types of documents can I fax with Faxify? PDFs; images such as JPEG, PNG, TIFF, SVG, and WebP; and Microsoft Office files (DOC, DOCX, PPT, PPTX, XLS, XLSX). For paper originals, use the in-app Scanner. If a file fails to attach, convert it to PDF or a common image with another app, then try again. ### How do I know if my fax was delivered? Open Sent in the app to see progress and a final status. Faxify reports "delivered" only when the fax reaches the recipient, not merely when the file reaches Faxify's servers (some other apps label that as "sent"). Received faxes appear there too. With Faxify MCP, status and history can also be checked from a connected AI tool. ### Can I use Faxify with ChatGPT, Claude, or other AI tools? Yes, through Faxify MCP. Connect the AI tool, then use natural language to send or look up faxes and automate workflows where the integration supports it. Start at https://mcp.faxify.com. ### What are example uses for Faxify MCP? - Individuals: send a fax from chat (for example, "Fax this PDF to 555-123-4567") or ask for recent inbound faxes. - Businesses: tie faxes into CRM or document systems, or trigger sends from back-office automation. - Developers: build assistants and recurring or automated sends (invoices, contracts, reports) driven by your own agent or cron job (Faxify has no built-in scheduler) on top of MCP. Exact features depend on the AI product and configuration. ### How do I connect Faxify MCP to ChatGPT or Claude? Configure the Faxify MCP server for your AI client. - Product overview: https://mcp.faxify.com - Setup, auth examples, and code: https://github.com/Faxify/mcp-client After setup, use normal language in the AI tool to drive allowed Faxify actions. ### What can Faxify MCP do that the app alone does not? MCP is for automation and AI workflows: recurring sends, search by natural language, hooks into other tools used with an AI stack, and custom agents where built. Day-to-day manual faxing stays in the mobile or web app. ### Is Faxify MCP secure? Connections use the same 256-bit SSL approach as the main app, with user checks before actions run. Standard security practice still applies for API keys, AI accounts, and sensitive documents. --- ## Additional Support Topics The following questions extend the public FAQ. They cover plan and billing details, day-to-day app workflow, and Faxify MCP usage. ### What are the subscription plans and costs associated with Faxify? Plans, page limits, and prices change over time. Always use https://www.faxify.com/en/pricing for current options. Faxify sells one-time Fax Passes ($2.99 up to 25 pages, $4.99 up to 100 pages, one fax per pass); the free tier includes up to 5 pages per month (short ads in the mobile apps only; the web app has no ads). ### How do I request a refund for my Faxify subscription? - Apple App Store: Apple handles refunds — https://support.apple.com/en-us/HT204084 - Google Play: Google handles subscription help — https://support.google.com/googleplay/answer/7018481 - Web purchases via Stripe: email hello@faxify.com with account details. Refund policies may vary by case. ### How do I get an exclusive (dedicated) fax number? Subscribe to an eligible paid plan. A dedicated fax number (required to receive faxes) is included with every annual plan and with the Standard, Professional and Elite monthly plans; the free tier and the legacy Basic monthly plan are send-only. In the app, pick an available number or search by area code in the United States or Canada. Exact eligibility is shown at checkout and on the pricing page. ### Can I schedule faxes for a later time? The app does not include a built-in scheduler. Use Drafts to prepare a fax and send it manually when ready. Some users automate timing through external tools or, where supported, via Faxify MCP workflows. ### Does Faxify offer email-to-fax? Faxify does not currently offer email-to-fax; send from the iOS/Android apps, app.faxify.com, or Faxify MCP. ### Does Faxify support sending to multiple recipients at once? Not as a single multi-recipient send. Send one recipient per fax, or contact support if a use case needs something different. ### How do I add a cover page? On the Send Fax screen, add the recipient number, then use "Add a cover page" and fill in the recipient and sender fields. The cover page counts toward page usage. Cover pages are tied to sending from a dedicated fax number where the product requires it. ### Can I cancel a fax after I sent it? No. The fax can be removed from local Sent history, but the recipient may already have received it. Double-check before sending. ### How does Faxify handle failed sends? Check Sent for status. Retry is possible after a short wait — the app may enforce a brief cooldown (for example, a few minutes between retries). If failures continue, verify the number, try off-peak times, and see the FAQ entries on busy lines and errors. ### How do I manage Drafts, Sent, and Inbox? Drafts hold unsent work. Sent shows outbound status and delivery. Inbound faxes to a dedicated number appear in the inbox flow on eligible plans. Faxify MCP can search drafts and history when the integration supports it. ### Can I fax from Google Drive, Dropbox, or OneDrive? Many users attach files from cloud apps through the device's file or share sheet. Confirm in the current app version; if something is missing, use Report an Issue in Settings. ### Can I restore a previous purchase on a new device? Use Restore Purchases (or the equivalent) in the app settings so the store can verify the subscription. If it fails, contact support with proof of purchase. ### Do I need a paid subscription to use Faxify MCP? A Faxify account is required. Usage counts against the plan's limits the same as the app. The free tier includes up to 5 pages per month; paid plans add more pages and features. See https://www.faxify.com/en/pricing. ### What AI tools work with Faxify MCP? Any client that supports the Model Context Protocol can connect in principle. Common examples include ChatGPT, Claude, and Cursor. Start at https://mcp.faxify.com and use https://github.com/Faxify/mcp-client for setup. ### Are there page limits per paid plan? Yes. Each plan lists page allowances and billing periods (such as monthly or annual) on https://www.faxify.com/en/pricing. The free tier allows up to 5 pages per month. ### Is Faxify HIPAA compliant? Faxify is not HIPAA compliant and does not sign Business Associate Agreements. Do not send PHI (Protected Health Information) through Faxify. This applies to every plan, including paid plans — there is no HIPAA tier. Faxify's carrier and document-storage providers hold their own BAAs with Faxify; that covers their relationship with us and extends no HIPAA coverage to you. If your workflow involves PHI, use a vendor that will sign a BAA with you. ### Which is the best online fax service for small businesses in 2026? It depends on what else the app needs to do. Faxify wins for buyers wanting fax + scanner + PDF + image tools in one app (the only full-toolkit service in the comparison). RingCentral wins for bundled voice + video + fax. eFax wins where procurement processes accept eFax by name. Fax.Plus is a strong second-choice. For per-tier pricing math and a six-service comparison, see https://www.faxify.com/en/blogs/best-online-fax-service and https://www.faxify.com/en/blogs/holiday-fax-pricing. ### How do I switch from a fax machine to online fax with Faxify? Three steps. (1) Install Faxify on iOS or Android, or open https://app.faxify.com/en in a browser. (2) Choose a plan that includes receiving. A dedicated fax number (required to receive faxes) is included with every annual plan and with the Standard, Professional and Elite monthly plans; the free tier and the legacy Basic monthly plan are send-only. (3) If you want to keep your existing fax number, email hello@faxify.com to request a number port. Porting typically takes 1–2 weeks and depends on the previous carrier. After the port completes, cancel your old fax service. Without porting a number, the switch takes about 10 minutes — you get a new Faxify-issued dedicated number, faxes flow immediately, and you stop paying for your old line. Faxify operates in the United States and Canada only. --- ## Emma — Faxify's in-app support assistant Faxify includes an in-app AI support assistant named Emma. Emma helps with sending and receiving faxes, plans and refunds, the mobile and web apps, security, and Faxify MCP. For personalized help, customers should use the contact options in the app or on faxify.com (phone, email, SMS). Subscriptions purchased through Apple or Google are managed in those platforms. --- ## Use cases - **Government and agency forms** — permits, licenses, and benefit applications. - **Insurance** — property and auto quotes, and claims paperwork that contains no health information. - **Legal** — contracts, court filings, discovery documents, and case exhibits sent to clerks, courts, and counsel that still require fax. - **Real estate** — purchase agreements, lease agreements, and transaction paperwork. - **Small business and freelancers** — invoices, signed agreements, and one-off documents without a fax machine. - **Personal** — occasional faxing using the free tier with no subscription required. - **AI / automation** — recurring or automated sends driven by your own agent or cron job (Faxify has no built-in scheduler), programmatic faxing from agents, and natural-language fax operations through Faxify MCP. --- ## Support and contact - FAQ: https://www.faxify.com/en/faq - Phone: +1 (945) 398-0695 - Email: hello@faxify.com - SMS support is available - In-app 24/7 AI assistant "Emma" handles common questions - Video tutorials and walkthroughs: https://www.youtube.com/@faxify_app - Apple subscription help: https://support.apple.com/en-us/HT202039 - Apple refund help: https://support.apple.com/en-us/HT204084 - Google Play subscription help: https://support.google.com/googleplay/answer/7018481 --- ## Company and legal - Operating company: Const Agility, LLC - Address: 17350 State Hwy 249, Ste 220, Houston, TX 77064, USA - Phone: +1 (945) 398-0695 - Email: hello@faxify.com - Founded: November 2021 - Privacy Policy: https://www.faxify.com/privacy.html — explains data collection, use, sharing, and deletion. Faxify does not sell personal information; data deletion and export available on request. - Terms of Service: https://www.faxify.com/terms.html ### Social - LinkedIn: https://www.linkedin.com/company/faxify - X (Twitter): https://x.com/faxify_app - Facebook: https://www.facebook.com/profile.php?id=100093169552064 - Instagram: https://www.instagram.com/faxify_app - YouTube: https://www.youtube.com/@faxify_app --- ## Site index ### Marketing site (English) - Home: https://www.faxify.com/en - About: https://www.faxify.com/en/about - Pricing: https://www.faxify.com/en/pricing - FAQ: https://www.faxify.com/en/faq - Blogs: https://www.faxify.com/en/blogs - What is Faxify: https://www.faxify.com/en/blogs/what-is-faxify - Digital Faxing in 2026 — Where the Industry Is Going: https://www.faxify.com/en/blogs/future-of-digital-faxing - Online Fax Pricing Compared (2026): https://www.faxify.com/en/blogs/holiday-fax-pricing - Best Online Fax Service in 2026 — An Honest Comparison: https://www.faxify.com/en/blogs/best-online-fax-service - AI-Powered Faxing — The Complete Guide to Faxify MCP: https://www.faxify.com/en/blogs/faxify-mcp-ai-integration - Privacy Policy: https://www.faxify.com/privacy.html - Terms of Service: https://www.faxify.com/terms.html ### Localized variants - Spanish: https://www.faxify.com/es - French: https://www.faxify.com/fr ### Apps and developer surfaces - Web App: https://app.faxify.com/en - App Store (iOS, iPadOS, macOS): https://apps.apple.com/us/app/faxify-fax-app-from-iphone/id6444380905 - Google Play (Android): https://play.google.com/store/apps/details?id=com.constagility.faxify - Faxify MCP overview: https://mcp.faxify.com/en - Faxify MCP client (GitHub): https://github.com/Faxify/mcp-client - Faxify API: https://api.faxify.com ### Region variants - Faxify (US site): https://www.faxify.us/en - Faxify Web App (US): https://app.faxify.us/en